Messaging and Collaboration
In many business’ email is still the number one application used to collaborate between teams and people both inside and outside of an organisation. Sharing and managing corporate information can be difficult to manage and maintain.
Thomas Duryea Consulting believes there are five main messaging challenges within organisations today. Our services are designed to help you answer the following questions:
- Communication Overload – With new web services such as Twitter, Yammer & Facebook how do you ensure that your staff are being productive whilst getting the most out of these social networks?
- Globally distributed customers and partners – How do you work efficiently with customers and partners on different contents and how do you schedule emails?
- Increasing security and compliance requirements – It’s currently estimated that SPAM email makes up over 78% of all email sent, how to do you ensure that your organisation has safeguards in place to protect your staff? How do you ensure that no corporate information leaves your email system. How do you ensure that emails that are sent, only go to their indented recipient?
- High cost of communications – As travel costs get higher and higher, how can your business ensure that physical location and travel don’t have a high impact on your organisation?
- Disaster Recovery & Availability – Email is still one of the most important applications within most environments and ensuring it’s constant availability is a high priority for IT.
In this day and age of always connected always on messaging infrastructure it’s important to utilise your messaging platform to it’s full extent, Thomas Duryea Consulting have worked with many organisations to ensure that their email platform is not just another application to manage but helps to enable their business further. Microsoft Exchange 2010 along with Outlook 2010 assists your users in being productive by simplifying common tasks such as finding free times between users for meetings and Mail Tips which help when sending emails to a large amount of recipients.
Thomas Duryea Consulting’s approach to Messaging and Collaboration is to ensure that the users experience with the platform is seamless, allowing them to make full use of the features available without having to learn how to use a brand new system. Microsoft has worked to ensure that their entire productivity suite ties together seamlessly to allow for information sharing between products and users easily.
Microsoft’s full Messaging and Productivity suite allows for an overall reduced ROI when combined with Microsoft Lync (formally Office Communications Server) for Enterprise Voice, this allows users complete control over all information through a single pane of glass, Voice calls, Voicemail, email, calendar and contacts so users have all their important information available at all times.
